Frequently asked questions
Autopart Add-In for Bysoft7

What file types do you accept?

At the moment or on-premise solutions accept STEP and STP files (versions AP203, AP214 and AP242) these can be exported by any CAD package. Our hosted solution can also process 2D files in the .DXF format. On request, we have partners that can supply additional software to convert native file formats to STEP files.

What type of support do you offer?

With our on-premise solutions, we offer a maintenance package that will give full access to bug fixes and updates as they come out as well as full 8x5 support.

Our hosted solutions are fully hosted and managed by us. This means we take care of everything required to keep your system up and running day and night.